Legal

Terms and conditions

These terms apply to services provided by Diligent Hands Consulting, including company registration, CIPC annual returns and beneficial ownership registration.

Our services

We prepare and submit applications to the Companies and Intellectual Property Commission (CIPC) on your behalf. We are a service provider and are not CIPC, SARS or a law firm.

We do not provide legal, tax or financial advice. Where a matter needs a professional opinion, we will say so.

Pricing and payment

Prices are displayed on our website and are once-off unless stated otherwise. Applicable CIPC fees are included in the registration packages. For compliance services, any separate CIPC fee is confirmed with you before payment.

We begin submission to CIPC after payment is confirmed. We do not store card details; payments are handled by our payment provider.

Processing times

We work to a 24-hour processing target for company registration. This is a target, not a guarantee. Completion depends on receiving complete and correct information and on CIPC processing times, which we do not control.

Where CIPC raises a query or rejects a proposed company name, we contact you and resubmit once the issue is resolved. This extends the processing time.

Your responsibilities

You are responsible for providing accurate information and valid documents, and for responding to requests for information. Applications based on incorrect information may be rejected by CIPC.

You are responsible for the ongoing compliance of your company after registration, including annual returns, unless you have engaged us for that service.

No guarantee of funding, grants or tenders

Registration may help you meet formal requirements for bank accounts, funding, grants and tenders. It does not guarantee approval of any application. Each provider applies its own criteria.

Liability

We are not liable for delays, rejections or losses caused by CIPC systems, incorrect information supplied to us, or decisions made by third parties such as banks or funders. Our liability is limited to the service fee paid for the affected service.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Questions about this policy? Email info@diligentconsulting.co.za or message us on WhatsApp. See also our privacy policy, terms and conditions and refund policy.